How Deliveries work

Order Placed

We’ll confirm your order by email and begin preparing it for dispatch.

On Its Way

Once your order leaves us, we’ll send your Australia Post tracking details.

Delivered To Your Door

Your parcel will arrive at your nominated delivery address.

Fees & Charges

Shipping & Delivery

Domestic Shipping Rates

  • FREE standard shipping in Australia on all orders over $150.00
  • $10.00 Standard Shipping fee on all orders under $150.00
  • $12.95 Standard Shipping fee with Signature Required on Delivery on orders under $150.00
  • $15.00 Express Post
  • $17.95 Express Post with Signature Required on Delivery

International Shipping Rates

  • All goods shipped to New Zealand incur a flat fee of AUD $30.00 and are sent express air freight.
  • Goods shipped to all other overseas locations incur a flat fee of $AUD60.00 and are sent express air freight
  • Please note: international shipping fees do not include customs duties, import taxes, tariffs or other charges that may be applied by the destination country. These charges are the responsibility of the customer.
  • All items have an Australia Post tracking number
Oversize Parcel Surcharge

While we offer complimentary standard free shipping within Australia on orders over $150, please note this does not apply to Oversize Parcels. These parcels represent a select group of products which are larger or heavier than our standard shipping dimensions.

International deliveries for these parcels are made via air courier to ensure fast and secure transit. Reflecting the premium and expedited service required for these items.

The following surcharges will be applied:

  • Within Australia: An additional $35.00 per parcel.
  • To New Zealand: An additional $90.00 per parcel.
  • Rest of the World: An additional $175.00 per parcel.

These additional charges are necessary to cover the increased shipping requirements for these items. We strive to provide the best possible service and ensure your product arrives in excellent condition. We appreciate your understanding.

Shipping Times
  • East Coast Standard Shipping is generally 2–4 business days.
  • Western Australia Standard Shipping is sent by train and generally takes 5–6 business days.
  • East Coast Express Shipping is generally 1–2 business days.
  • Western Australia Express Shipping is sent by air and should arrive within 1-2 business days, however it may take 2–4 business days depending on Australia Post delivery timeframes.
  • Orders placed before 12pm are processed the same day Monday to Friday.
  • We ship daily Monday to Friday through Australia Post.
  • All parcels are sent with an Australia Post tracking number.

Customers can choose between Standard Post, Express Post, and Signature Required delivery options at checkout.

Have a question? Send us an email and we'll get back to you!

Shipping FAQs

Are international taxes and duties covered?

For some international destinations, including the United States and Canada, applicable duties and taxes are currently included. For other destinations, customs duties, import taxes, tariffs or other charges may be applied by the destination country and are the responsibility of the customer. As international requirements can change, the treatment of duties and taxes may be updated from time to time.

How do I track my order?

Once your order has been dispatched, you'll receive a shipping confirmation email containing your Australia Post tracking number.

You can use this tracking number to monitor your delivery and view the latest tracking updates via the Australia Post website, the MyPost app, or the Shop app.

Will I have to sign for my delivery?

No. Our Standard Post and Express Post services do not require a signature upon delivery.

For added peace of mind, you can select Signature on Delivery at checkout for an additional fee of $2.95. If this option is selected, someone will need to be available to sign for the parcel when it arrives.

If no one is available to sign, Australia Post will redirect the parcel to the nearest Post Office or Parcel Locker for collection. Australia Post will notify you of the collection location via email and/or SMS, using the contact details provided with your order.

Store Pick-up

Order Online

Choose Pickup In-store at checkout and select your preferred store.

Order Confirmation

We’ll prepare your order and and ring you when it's ready for pickup.

Pickup In Store

Collect your order from your selected Blowes store.

Click & Collect FAQs

Can I change my Click & Collect store after placing an order?

Your preferred collection store is selected during checkout.
If you need to change your collection location after placing an order, please contact Customer Service as soon as possible. Changes may not be possible if your order has already been prepared, transferred, or is ready for collection.

How will I know when my order is ready for collection?

Once your order is ready for collection, we'll contact you by phone or email using the contact details provided with your order.
Please wait until you receive confirmation before visiting your selected store to collect your order.

What if I can't collect my order straight away?

If you're unable to collect your order within the collection period, please contact your selected store or our Customer Service team as soon as possible.
Our team will advise you of the available options based on your order and collection location.

Contact Us

Customer Support

Call us on
02 6362 8866

Email Us

customerservice@
blowesclothing.com.au

Live Chat

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