Refunds, Returns & Exchanges Policy

 

Refunds are available within 30 days of purchase.

Exchanges are available within 60 days of purchase.

We are happy to exchange all products in original sale condition that do not fit.

Returns or exchanges of online purchases may be made in person or by post. Refunds will be processed using the original tender type. EFTPOS/Credit Card refunds must be processed against the original card details (the exact card used to make the original purchase) and with docket/receipt of sale.

Our postal return address is:
Blowes Clothing: 204 Summer St Orange NSW 2800.

Refund Notifications

If you have requested a refund for your online order, we will notify you via email once your refund has been processed.

Exchange

If you would like to exchange an item, please inform us of the style, size and colour that you would prefer. The item from the original order needs to be returned first, and a new order containing the exchanged item will then be processed. Any discounts received will be carried over in an exchange. We will notify you via email once your exchange has been processed.

As Blowes Clothing is not liable for the loss of an item being returned we recommend that you return items using registered or tracked mail.

Return Postage

If you are returning or exchanging a faulty, damaged or incorrect item we will pay for the packaging and postage costs. However, we are unable to offer free delivery for ‘change of mind’ returns or exchanges.

No Refund or Exchange on Custom Orders

Please choose carefully as there will be no refund or exchange on made to order, custom made and/or customer special items.

Contact Customer Service

Call - 02 6361 2064 Monday-Friday 9.00am - 4.00pm

Email - customerservice@blowesclothing.com.au