Hi Ashely, thanks so much for your feedback, and we’re glad you love the hat! We’re sorry it didn’t arrive in the shape you expected. While we don’t typically send trucker caps in boxes, we want to make sure you can enjoy it as intended.
Here are some simple instructions on how to reshape it.
Reshaping the Bill of the Hat
If you have a steamer, use it; if not, fill a kettle with water and bring it to a boil. Hold the hat over the steam, being careful not to let it touch the water. Gently reshape the hat with your hands, focusing on any creased areas, and allow it to air dry in a cool, dry place.
Adjusting the Crown and Front Panel
Much like ironing out wrinkles in clothes, steam can help soften the hat. Allow the steamer or kettle to produce steam, then hold your hat in its path so the steam permeates inside and out. As the hat becomes warm and soft, use your hands to shape the crown and brim into your preferred position.
We hope this helps!